We are located at 10787 Laurel Street, Rancho Cucamonga CA 

Our cross street is Foothill. 

CLINIC HOURS: 
MONDAY-THURSDAY 8:00AM– 5:00PM 
FRIDAY 8:00AM-4:00PM: 

PHONE HOURS: 
MONDAY-THURSDAY 8:30AM– 5:00PM 
FRIDAY 8:30AM-3:00PM  

Patients needing to contact the clinic prior to phones turning on are welcome to email [email protected] to cancel an appointment or get a message to the Providers or clinic staff  

We do not have any fluent Spanish speaking Providers.  We have two Providers that are able to speak “medical Spanish” for the purpose of the visit as well as several Medical Assistants that can translate for Spanish speaking patients.  

Patients may schedule an appointment the following ways: 

• Contact the clinic during office hours at 909-982-7741  

• Click here to send an email requesting an appointment  
• Send a message via the Patient Portal 

For the convenience of all our patients and staff, we require 24-hour notice whenever patients need to cancel an appointment. To cancel an appointment: 

• Contact the clinic during office hours at 909-982-7741  
• Respond to the message sent to your mobile phone or email from Phreesia stating you need to cancel. 
• Click here to send an email  
• Send a message via the Patient Portal 

Aspen utilizes Phreesia (a secure patient registration system). As a courtesy to our patients, they will receive a text notification and an email three days before their appointment and the day of their appointment. Please respond to the prompts to confirm, request to reschedule or cancel your appointment, 

Note: it is the Patients responsibility to ensure we have up-to-date contact information and to make it to your appointment on time. 

Yes, we do offer same-day appointments for Patients who are experiencing acute medical issues that require immediate attention. Spaces are limited, so contact the office as early as possible to request a same-day appointment. 

 If you have a life-threatening emergency, please call 9-1-1 or go to the nearest hospital Emergency Room for treatment. 

We make every effort to accommodate patients as quickly as possible. Same day appointments are available for acute visits. Typically, we can schedule Patients within a few days. The exception to this is if patients wish to schedule with a particular Provider or need a particular day & time that is filled. In which case it may need to be scheduled further out. 

If you are a new patient, please arrive 10-15 min early for your appointment. 

For every appointment we ask that you bring: 

• Your insurance card(s) 
• Picture identification. 
• Current Medications you are taking. This allows the Provider to review and avoid any interactions as well as insure the pharmacy has not may any errors or inappropriate substitutions. 

Patients who are more than 15 minutes past their scheduled appointment will be given the option if available, to be seen at the end of the morning/ afternoon.  If not, late arrivals will need to be rescheduled. Priority will be given to patients who arrive on time. 

Most insurance cards change yearly. We want to make sure we have the most up-to-date information available so your insurance company will pay the claim for your visit, your lab work, and approve referrals. 

Yes, you may schedule a physical as your first appointment. However, we cannot supply lab orders if needed until the visit day. Patients will need to schedule a follow-up appointment to review lab results if needed. 

Please specify you need a pre-operative appointment when scheduling, to schedule a pre-operative appointment, please contact our office via one of the following: 

• Contact the office during office hours at 909-982-7741 to schedule an appointment. 
• Click here to send an email requesting an appointment  
• Send a message via the Patient Portal 

Given the time lapse, patients will need to re-establish service with their Provider of choice. During the visit to re-establish the Provider will review patients recent medical history, health concerns, and a review of current medication. Please contact the office directly to schedule a New Patient appointment and supply updated insurance information. 

We appreciate patients making us aware of any updates to their information (insurance, address, phone number. To update patient information, please: 

• Contact the office during office hours at 909-982-7741 to schedule an appointment. 
• Click here To send an email with patient updates.  
• Send a message via the Patient Portal 

If there are multiple Aspen Family Medicine patients in the home, please let us know who to apply the updates apply too. 

Patients unable to schedule a same-day appointment in our office may be referred to an Urgent Care clinic or Emergency Room for treatment. Click here to see a listing of local Urgent Cares.

 Please have the Urgent Care send any records from your visit to your Aspen Provider  

Yes, patients are welcome to bring anyone with them to the  appointment that might be helpful or of comfort. Please keep in mind that your private health information will be discussed during your visit; it is advised that you only bring those with whom you are comfortable sharing this information into the exam room. 

Patients who would like to choose a family member or friend with whom Aspen can discuss their care, will need to complete a Release of Medical Information form, available upon request at the Front Desk or on our website. 

Yes, in compliance with the Americans with Disabilities Act (ADA), service dogs are allowed to accompany patients to their medical appointments. Please inform staff when scheduling your appointment that your service animal will be accompanying you. 

A Family Medicine Doctor has specialized in comprehensive health care for patients of all ages from newborns to seniors. Family Medicine Physicians can treat acute issues and provide preventative and comprehensive care focused on the overall well-being of our patients. 

Please contact our office directly at (909) 982-7741, be sure to specify that you wish to schedule a pre-operative appointment.

In accordance with the Americans with Disabilities Act (ADA), service dogs are allowed to accompany patients to their medical appointments. We ask that you inform staff when making your appointment that your service animal will be accompanying you.

Given the time lapse, you will need to re-establish service with your Provider of choice. During your visit to re-establish the Provider will review your recent medical history, health concerns, and a review of current medication. Please contact the office directly to schedule a New Patient appointment and provide updated insurance information.

A Family Medicine Doctor has specialized in comprehensive health care for patients of all ages from newborns to seniors. Family Medicine Physicians can treat acute issues and provide preventative and comprehensive care focused on the overall well-being of our patients. 

The clinical staff of Aspen is made up of 2 licensed physicians who are Board Certified, five certified Physicians Assistant’s and a Doctor of Nursing Practice. 

Yes, as a patient of Aspen Family Medicine & Geriatrics, you are welcome to schedule appointments with any of our Providers. 

Physician Assistants and Nurse Practitioners are mid-level health care professionals who are nationally certified, and state licensed to practice medicine with physician supervision. Both Physicians Assistants and Nurse Practitioner’s work on healthcare teams and can diagnose, treat, and prescribe medication.